All registration fees and accommodation charges are non-refundable except as specifically stated below.
In the event that the conference is postponed, rescheduled, converted to a virtual/webinar format, or canceled due to circumstances beyond the reasonable control of the organizers, including but not limited to:
If the conference is required to transition from an in-person event to a virtual/webinar format due to natural disasters or other force majeure circumstances:
In lieu of refunds under force majeure circumstances, registered participants will be offered:
The option to transfer their registration fee and accommodation charges to a future edition of the same conference, or
The option to transfer to a related conference organized by the same organizing committee.
Transfer requests must be submitted in writing within the communicated timeframe.
The organizers reserve the right to modify the conference format, dates, venue, or program if necessary due to circumstances beyond their control. Any such changes will be communicated promptly via the official website and registered email addresses.
By registering for the conference, participants acknowledge and agree to the terms of this Refund & Cancellation Policy.
If the registrant is unable to attend, and is not in a position to transfer his/her participation to another person or event, then the following refund arrangements apply:
Keeping in view of advance payments towards Venue, Printing, Shipping, Hotels and other overheads, we had to keep Refund Policy is as following slabs:
Once the refund request is submitted, it’s acknowledged by the team, and the customer receives a confirmation that their request is being processed. This can be an automated or personalized response, depending on your system.
Example: "Thank you for submitting your refund request. We’ve received it and will start processing shortly."
The team will verify the details of the purchase. This could include checking the transaction against your records, confirming the payment method, verifying eligibility for a refund (based on return policy or purchase terms), and ensuring that the request meets any necessary criteria.
Example: "We are reviewing your order to ensure it meets our refund policy. This may take a few business days."
Based on the review, the refund is either approved or rejected. If approved, the refund amount is determined, and if rejected, the customer is notified with an explanation of why the refund could not be processed.
Example: "Your refund request has been approved. The refund will be processed shortly. If there are any issues, we will contact you directly."
Once approved, the refund is processed through the original payment method (credit card, Payment Gateway, etc.). Depending on the payment processor, this can take anywhere from a few business days to a couple of weeks. In some cases, the team might need to initiate a manual transfer.
Example: "Your refund is being processed. Please allow 5-15 business days for the amount to be credited back to your account."
Once the refund is successfully processed, the customer is notified that the funds have been credited back to their account. This serves as confirmation that the refund is complete.
Example:"Your refund has been successfully processed. You should see the funds back in your account within the next few days. Thank you for your patience."
In some cases, especially if the refund takes longer than expected, a follow-up is provided to update the customer on the status of the refund or any unexpected delays.
Example: "We are still processing your refund. We apologize for the delay and expect it to be completed within the next 2 business days. Thanks for your understanding."
Hotel Accommodation Providers have their own cancellation policies, which they generally apply when cancellations are made less than 60 days prior to arrival. Please contact us as soon as possible, if you wish to cancel or amend your accommodation. It is advisable to enquire about the cancellation policy of your accommodation provider, prior to canceling or amending your booking, to ensure you are fully aware of any non-refundable deposits.